| Saturday 3rd July - Main Programme |
| 08:30 - 09:00 |
Registration - Exhibition |
| 09:00 - 09:15 |
Welcome Remarks |
| Wendy Lewis |
| 09:15 - 10:00 |
A Primer On The Value of Social Networking to Grow Your Medical Aesthetics Brand |
| Wendy Lewis |
| 10:00 - 10:45 |
Successful Medical Aesthetic Clinics – A Global Perspective On Best Practices For Growth |
| Scott McClennan |
| 10:45 - 11:15 |
Clinic Management Pearls - How To Maximize Productivity, Profits And Patients |
| Barbara Deakin |
| 11:15 - 11:45 |
Refreshments and Exhibition |
| 11:45 - 12:15 |
Give Good Phone: Why Effective Reception Training is Vital |
| Martyn Roe |
| 12:15 - 13:00 |
Practice Development And Branding Strategies For Your Clinic |
| Kate Gilbert |
| 13:00 - 14:30 |
Lunch and Exhibition |
| 14:30 - 15:15 |
The Power Of Word Of Mouth Marketing |
| Wendy Lewis |
| 15:15 - 16:00 |
Target the Customers You Want and Keep them Forever |
| Julian Popple |
| 16:00 - 16:30 |
How to Get the Best from Your Suppliers |
| Stuart Rose |
| 16:30 - 17:00 |
Meeting Close - Refreshments and Exhibition |